Introduction
Direct HVAC Leads ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: Name, email address, phone number, company name, and mailing address that you voluntarily provide when filling out forms or contacting us.
- Business Information: Information about your HVAC business, service areas, and marketing needs.
- Automatically Collected Data: IP address, browser type, operating system, access times, and pages viewed.
- Cookies: We use cookies and similar tracking technologies to track activity on our website.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your territory applications
- Communicate with you about our services
- Send you marketing and promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third parties who help us operate our business (hosting, email services, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
Cookies
We use cookies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us through our website contact form or at the address provided on our contact page.